Your Privacy Matters

Stewart’s Pharmacy Privacy Policy

At Stewart’s Pharmacy, we value the trust you place in us as your healthcare provider. We are committed to protecting your medical records and personal information in compliance with HIPAA and Florida state laws.

At Stewart’s Pharmacy (“we,” “our,” “us”), we are dedicated to maintaining the confidentiality of your Protected Health Information (PHI). This Privacy Policy, alongside our Notice of Privacy Practices, explains how we collect, use, and safeguard the data you share when using our website, the RxLocal mobile app, and our pharmacy services. By accessing our services, you agree to the terms outlined here.

Information We Collect
Protected Health Information (PHI)

To provide pharmacy services, we collect necessary health information, including:

  • • Patient Identifiers: Name, date of birth, address, and phone number.
  • • Medical History: Medication records, allergies, diagnoses, and prescriber information.
  • • Insurance Data: Plan numbers, group IDs, and billing information.
  • • Payment Details: Credit card information for copays and purchases.
Digital & Usage Data

When you use our website or the RxLocal app, we may collect non-medical data:

  • • Usage Data: Browser type, operating system, and pages viewed to improve site functionality.
  • • Device Information: Unique identifiers and mobile network info for app security.
  • • Refill Requests: Data submitted through online forms or the mobile app to process your prescriptions.
How We Use Your Information

We use your information primarily for Treatment, Payment, and Healthcare Operations (TPO):

  • • Treatment: Dispensing medications, compounding custom formulas, and consulting with your doctors.
  • • Payment: Billing your insurance company or processing credit card payments.
  • • Operations: Improving our services, contacting you about refills, and maintaining compliance.
  • • Communication: Sending text alerts via RxLocal regarding prescription status (with your opt-in).
How We Share Your Information

We do not sell your personal information. We share data only as necessary for your care:

  • • Healthcare Providers: With your doctors to coordinate care and clarify prescriptions.
  • • Insurance Plans: To verify coverage and obtain authorization for your medications.
  • • Business Associates: With trusted partners like PioneerRx and RxLocal who assist in our operations (bound by HIPAA agreements).
  • • Regulatory Bodies: As required by the Florida Board of Pharmacy or law enforcement.
Data Security

We implement strict physical, electronic, and procedural safeguards to protect your PHI. Our systems are HIPAA-compliant, and we utilize secure encryption for data transmitted through our website and the RxLocal app.

Your Rights Under HIPAA

You have specific rights regarding your health information:

  • • Access: You may request to inspect and copy your pharmacy records.
  • • Amendment: You may ask us to correct information you believe is incorrect or incomplete.
  • • Accounting: You may request a list of certain disclosures we have made of your PHI.
  • • Restriction: You may request restrictions on how we use or disclose your info (though we are not always required to agree).
Children’s Privacy

While we provide pediatric compounding and medication services, our digital platforms are not intended for direct use by children under 13. Parents or guardians manage accounts and prescriptions for minors.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updated policies will be posted on our website and available at our Mahan Drive location.

Contact Our Privacy Officer

If you have questions about your privacy rights or this policy, please contact Danny Jackson, R.Ph. at: